Privacy Policy

At Keepintabs.ai ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive intelligence platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, company name, and password when you create an account
• Profile Information: Job title, company size, industry, and other professional details
• Competitor Tracking Preferences: Information about the companies and metrics you choose to monitor
• Communications: Information you provide when contacting our support team or communicating with us
• Payment Information: Billing details and payment card information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our Service, including features accessed, pages viewed, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information and improve our Service
• Analytics Data: We use analytics tools (such as Google Analytics) to understand user behavior and improve our Service

1.3 Information from Third-Party Sources

We may collect information from publicly available sources and third-party data providers, including:

• Public company information, websites, and social media profiles
• Job posting sites and career pages
• News articles and press releases
• Publicly available pricing information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To deliver competitive intelligence alerts, reports, and insights
• Personalization: To customize your experience and provide relevant competitor tracking
• Communication: To send service updates, alerts, technical notices, and respond to your inquiries
• Analytics and Improvements: To analyze usage patterns and improve our Service features and performance
• Security: To detect, prevent, and address security issues, fraud, and technical problems
• Compliance: To comply with legal obligations and enforce our Terms of Service
• Marketing: With your consent, to send promotional materials and updates about new features

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics, hosting)
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Legal Requirements: When required by law, court order, or to protect our rights, property, or safety
• With Your Consent: When you explicitly consent to sharing your information with third parties
• Aggregated Data: We may share anonymized, aggregated data that does not identify you personally

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal or legitimate business purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal of Consent: Withdraw consent where processing is based on your consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@keepintabs.ai. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account and maintain security
• Analyze usage patterns and improve the Service
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using our Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@keepintabs.ai.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, and erasure
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes consent, contractual necessity, legitimate interests, and legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: